Prohibited Items for Shipping
At Dino-Express, we strictly adhere to US Customs regulations and the guidelines of domestic and international carriers and airlines. Please note that we are not licensed to transport dangerous goods.
All packages are subject to random internal and external compliance checks to ensure smooth and timely delivery. This includes opening packages to verify the declared shipment information.
The following items cannot be shipped:
Food and beverages
(including candy, tea, coffee)
Medications
(prescription and non-prescription)
Cannabis, narcotics, or drugs of any kind
Dietary supplements
Firearms, ammunition, or weapons
Plant matter, including seeds
Chemicals,
hazardous materials,
or combustibles
Knockoffs
(products violating copyright laws)
Human remains, including ashes and hair
Animals
Counterfeit products
Packages taped together
FDA-regulated items and shipments requiring special clearance
Foods and items consumed orally
(e.g. food and beverages, toothbrushes, health supplements)
Drugs (prescription and non-prescription), including cannabis, narcotics or drugs of any kind
Drug paraphernalia
Dietary supplements including vitamins, minerals, herbs, amino acids
Cosmetics or skincare products considered medication
(e.g. acne creams, topical ointments)
Biologics
(e.g. vaccines, blood products)
Medical devices including thermometers, dental instruments, hearing aids
Electronic products that give off radiation
Alcohol
Tobacco products including smoking paraphernalia, vape pens, e-cigarettes
Veterinary products
Insects/animals including live, skeletons, endangered animal furs
Human remains including ashes and hair
Oils
Used automobile parts
Lithium batteries
Any plant matter including seeds
Flammable and hazardous materials
(e.g. woodchips, matches, cleaning chemicals, hazardous gases, sprays)
Firearms, ammunition, or any type of weapons
If you are unsure whether your product contains any FDA-regulated ingredients, it is your responsibility to contact the US FDA to ensure it is safe to ship. Failure to do so may result in penalties. For more information, please visit this page.
Packaging Tips:
- Use packaging that is in good condition (sturdy and sealed). Add internal cushioning if possible.
- 4×6 thermal labels are preferred. Ensure the packaging is free of labels/stickers that do not pertain to the shipment.
- Do not tape multiple packages together.
Value:
Maximum Shipment Values:
- Canadian addresses: Shipments cannot exceed $2500 CAD.
- U.S. & International addresses: Shipments cannot exceed $800 USD to one address per day, including combined shipments to Amazon FBA warehouses.
- Gifts: Cannot exceed $100 USD.
Mandatory Invoices:
- Required for gifts, collectibles, Amazon FBA shipments, and shipments with values over $300 USD.
Prohibited Shipments:
- Items that have not yet been sold.
- Items sent for valuation purposes (e.g., grading sports cards and other collectibles).
The true retail value of these items cannot be determined at the time of shipment creation, so we are unable to accommodate them.
Thank you for your cooperation and understanding. If you have any questions, please feel free to contact our customer service team.
Got questions? We have answers.
Dino-Express provides next-day delivery to the U.S. at unbeatable rates, starting from just $5.xx.
Faster delivery is a key factor for winning the Amazon Buy Box. Listings with quicker shipping often beat identical items at lower prices, increasing your Buy Box chances over 40%.
Signing up Dino-Express account is completely free! It only takes a couple of minutes.
Yes, Dino-Express offers multiple shipping options such as UPS, USPS, Purolator, FedEx, Canada Post, and DHL to ensure fast, reliable delivery and cost savings.
